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You can use the Infobip provider to send SMS messages to your customers using the Novu Platform with a single API to create multi-channel experiences.

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Getting Started

To use the Infobip provider in the SMS channel, you will need to create an Infobip account and add your API key and Base URL to the Infobip integration on the Novu platform.

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Retrieving your API Key

To Find a new API key in Infobip, you can follow these steps:
Alternatively, you can find the API key on the Developer Tools page.
  • On the sidebar (on the left), click on Developer Tools.
  • This will display a dropdown from which you can then click on API Ksys to view your API key.
If you want to create an API key:
  • Click on the CREATE API KEY button
  • Fill the form
  • Click on GENERATE

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Finding the Base URL

To see your base URL, log in to the account. Once logged in, on the Homepage, you should see your base URL in this format: xxxxx.api.infobip.com.

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Create an Infobip integration with Novu

  • Visit the Integrations page on Novu.
  • Click the “Add a provider” button.
  • Locate Infobip under the SMS section and click on the Connect button.
  • Enter your Infobip API Key.
  • Enter your Base URL.
  • Fill in the From field.
  • Click on the Disabled button and mark it as Active.
  • Click on the Connect button.
You should now be able to send SMS notifications using Infobip in Novu.